Last month, StarTex Power, a Houston-based electricity company was awarded with an A+ Rating Review by the Better Business Bureau (BBB). It was the first year the company was eligible for the A+ ranking which was recently upgraded from an “A”. In order to receive an A+, a company must be in business for eight years.
“We strive to do this by delivering exceptional customer care, low rates and no surprises,” StarTex Power executive vice president Marcie Zlotnik said. “This upgrade ranking by the BBB serves as validation we are achieving that goal.”
Ratings by the Better BBB are based on customer reviews, time in the business, business type and other factors. This just comes to show, the company must have good customer service.
One customer in Houston said he had problems with his former provider and the bills were always unclear and he felt like the staff of that company was dishonest. By switching to StarTex, he said he found an honest company who explained everything and had significantly lower rates.
“The credit must go to our incredible employees who, regardless of their position or title, are committed to providing exceptional customer care every day,” Zlontnik said. “I am so proud of the entire StarTex Power team.”
If you live in a deregulated area, and are interested in seeing StarTex Power’s rates compared with the rates of other electricity companies, simply type your zip code into our compare box, select ‘commercial’ or ‘residential’ then click the ‘compare’ button. Once you do this, if you have any further questions, comments or concerns, please don’t hesitate to give us a call anytime at 1-800-971-4020 to speak to one of our expert energy consultants.